{"id":7218,"date":"2025-05-19T16:44:02","date_gmt":"2025-05-19T16:44:02","guid":{"rendered":"https:\/\/thrilltekusa.com\/?page_id=7218"},"modified":"2025-07-21T14:47:15","modified_gmt":"2025-07-21T14:47:15","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/thrilltekusa.com\/index.php\/returns-refunds\/","title":{"rendered":"Returns &#038; Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7218\" class=\"elementor elementor-7218\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fbd760 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"9fbd760\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ab8c5b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"4ab8c5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98631f8 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"98631f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"638\" src=\"https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-768x638.jpeg\" class=\"attachment-medium_large size-medium_large wp-image-7929\" alt=\"\" srcset=\"https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-768x638.jpeg 768w, https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-300x249.jpeg 300w, https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-1024x850.jpeg 1024w, https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-1536x1275.jpeg 1536w, https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-2048x1700.jpeg 2048w, https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-1320x1096.jpeg 1320w, https:\/\/thrilltekusa.com\/wp-content\/uploads\/2025\/07\/AdobeStock_398679697-scaled-e1753045627784-600x498.jpeg 600w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d181be1 elementor-widget elementor-widget-heading\" data-id=\"d181be1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refunds Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1cf0a elementor-widget elementor-widget-text-editor\" data-id=\"1b1cf0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"background-color: #f9f9f9; padding: 30px 35px; border-radius: 8px; box-shadow: 0 2px 6px rgba(0,0,0,0.1); max-width: 900px; margin: 40px auto;\"><p style=\"font-size: 18px; font-weight: 600; margin-bottom: 20px;\">At ThrillTek, each order is made or configured to meet specific customer needs, which is why all sales are final. Please read our full policy before placing your order.<\/p><h3 style=\"margin-bottom: 15px;\">No Returns or Refunds \u2013 All Sales Final<\/h3><p style=\"margin-bottom: 15px;\">Due to the nature of our business and the types of products we sell, we are unable to accept returns or offer refunds. This includes, but is not limited to:<\/p><ul style=\"list-style-type: disc; padding-left: 25px; margin-bottom: 25px;\"><li style=\"margin-bottom: 10px;\">Incorrect size or fit for your space<\/li><li style=\"margin-bottom: 10px;\">Custom-built or modified machines<\/li><li style=\"margin-bottom: 10px;\">Color or theme preferences<\/li><li style=\"margin-bottom: 10px;\">Shipping delays<\/li><li style=\"margin-bottom: 10px;\">Replacement parts or accessory orders<\/li><li style=\"margin-bottom: 10px;\">General dissatisfaction after delivery<\/li><\/ul><p style=\"margin-bottom: 25px;\">Once an order is placed, we begin processing and preparing for production or shipment immediately. This ensures fast delivery but eliminates the ability to modify or cancel the order.<\/p><p style=\"margin-bottom: 30px;\"><strong>Please double-check all measurements, voltage requirements, product specifications, and delivery access before placing your order.<\/strong><\/p><h3 style=\"margin-bottom: 15px;\">Shipping Damage<\/h3><p style=\"margin-bottom: 15px;\">If your product arrives with visible damage from shipping:<\/p><ul style=\"list-style-type: disc; padding-left: 25px; margin-bottom: 25px;\"><li style=\"margin-bottom: 10px;\">Inspect the shipment before signing the delivery receipt.<\/li><li style=\"margin-bottom: 10px;\">Take clear photos of all damage, including packaging and the product itself.<\/li><li style=\"margin-bottom: 10px;\">Note all issues on the delivery receipt with the driver present.<\/li><li style=\"margin-bottom: 10px;\">Submit a claim within 24 hours of delivery.<\/li><\/ul><p style=\"margin-bottom: 25px;\"><a style=\"text-decoration: underline; color: #0073e6;\" href=\"https:\/\/thrilltekusa.com\/index.php\/freight-damage-report\/\"><strong>Visit our Inspection &amp; Freight Damage Report<\/strong><\/a> for full instructions.<\/p><p style=\"font-style: italic; color: #555; margin-bottom: 30px;\">Claims cannot be processed without proper documentation at the time of delivery.<\/p><h3 style=\"margin-bottom: 15px;\">Register Your Product &amp; Access Warranty Support<\/h3><p>Registering your product ensures faster warranty service, priority technical support, and product verification.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2cdf38 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"f2cdf38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7004bc e-con-full e-grid wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"b7004bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-667a747 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"667a747\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9425450 elementor-widget elementor-widget-heading\" data-id=\"9425450\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Register Your Product<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95866a4 elementor-widget elementor-widget-button\" data-id=\"95866a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/thrilltekusa.com\/index.php\/register-your-product\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6051f2 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"e6051f2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdaae07 elementor-widget elementor-widget-heading\" data-id=\"bdaae07\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Submit Warranty Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e510437 elementor-widget elementor-widget-button\" data-id=\"e510437\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/thrilltekusa.com\/index.php\/submit-warranty-request\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds Policy At ThrillTek, each order is made or configured to meet specific customer needs, which is why all sales are final. Please read our full policy before placing your order. No Returns or Refunds \u2013 All Sales &hellip; <a href=\"https:\/\/thrilltekusa.com\/index.php\/returns-refunds\/\">Readmore<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7218","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages\/7218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/comments?post=7218"}],"version-history":[{"count":40,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages\/7218\/revisions"}],"predecessor-version":[{"id":8585,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages\/7218\/revisions\/8585"}],"wp:attachment":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/media?parent=7218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}