{"id":7302,"date":"2025-05-22T10:25:40","date_gmt":"2025-05-22T10:25:40","guid":{"rendered":"https:\/\/thrilltekusa.com\/?page_id=7302"},"modified":"2025-07-11T02:16:58","modified_gmt":"2025-07-11T02:16:58","slug":"submit-warranty-request","status":"publish","type":"page","link":"https:\/\/thrilltekusa.com\/index.php\/submit-warranty-request\/","title":{"rendered":"Submit Warranty Request"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7302\" class=\"elementor elementor-7302\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fbd760 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"9fbd760\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ab8c5b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"4ab8c5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d181be1 elementor-widget elementor-widget-heading\" data-id=\"d181be1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Submit Warranty Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1cf0a elementor-widget elementor-widget-text-editor\" data-id=\"1b1cf0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"background-color: #f9f9f9; padding: 30px 35px; border-radius: 8px; box-shadow: 0 2px 6px rgba(0,0,0,0.1); max-width: 900px; margin: 40px auto; font-size: 15px; color: #333; line-height: 1.6;\"><h3 style=\"margin-top: 0;\">Product Registration Required<\/h3><p>Registering your product is <strong>mandatory<\/strong> to activate your warranty, receive technical support, and verify product ownership.<\/p><p style=\"color: #b00020;\"><strong>Unregistered products will not be eligible<\/strong> for warranty claims, service requests, or replacement parts.<\/p><p>Registration also allows us to:<\/p><ul style=\"list-style-type: disc; padding-left: 20px;\"><li>Confirm delivery and ownership<\/li><li>Provide product safety updates<\/li><li>Offer faster support if issues arise<\/li><\/ul><p><strong>Please complete your registration immediately after receiving your machine<\/strong> to ensure full support coverage.Please complete registration first before applying for warranty.\u00a0<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-841832d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"841832d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/thrilltekusa.com\/index.php\/register-your-product\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Click for Registration<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d64be1a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d64be1a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b993cfc e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"b993cfc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b5d55 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c3b5d55\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 35px;text-align: center\">Warranty <\/span><span style=\"font-size: 35px;text-align: center\">Request<\/span><span style=\"font-size: 35px;text-align: center\"> <\/span>Form <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f42910 elementor-widget elementor-widget-text-editor\" data-id=\"6f42910\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"background-color: #f9f9f9; padding: 30px 35px; border-radius: 8px; box-shadow: 0 2px 6px rgba(0,0,0,0.1); max-width: 900px; margin: 40px auto; font-size: 15px; color: #333; line-height: 1.6;\">\n\n  <h3 style=\"margin-top: 0;\">Warranty Service Claim Form<\/h3>\n\n  <p>This form is used to submit a warranty service claim for your registered product. If you&#8217;ve already completed your product registration, you&#8217;re eligible to request support for covered issues such as manufacturing defects, non-functioning components, or other problems that fall within the terms of our warranty.<\/p>\n\n  <p>Please fill out the required details below so our technical team can review your claim, verify your coverage, and assist with the next steps. This may include repair, replacement parts, or a service recommendation.<\/p>\n\n  <p style=\"color: #b00020; font-weight: bold;\">\u26a0\ufe0f Note: Only registered products are eligible for warranty claims.<\/p>\n\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cb8f42 elementor-widget__width-initial elementor-widget elementor-widget-wpforms\" data-id=\"8cb8f42\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-8cb8f42\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-8cb8f42 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-7160\"><form id=\"wpforms-form-7160\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"7160\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php\/wp-json\/wp\/v2\/pages\/7302?wpforms_form_id=7160\" data-token=\"a57a18381febc3815bb65b1eacb1e1d4\" data-token-time=\"1782073688\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-7160-field_1-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"1\"><h3 id=\"wpforms-7160-field_1\" aria-errormessage=\"wpforms-7160-field_1-error\">Contact Information<\/h3><\/div><div id=\"wpforms-7160-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_2\">Full Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-7160-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Enter the name of the person submitting the request.\" aria-errormessage=\"wpforms-7160-field_2-error\" required><\/div><div id=\"wpforms-7160-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_3\">Company or Business Name (Optional)<\/label><input type=\"text\" id=\"wpforms-7160-field_3\" class=\"wpforms-field-large\" name=\"wpforms[fields][3]\" placeholder=\" If machine was purchased for a business location.\" aria-errormessage=\"wpforms-7160-field_3-error\" ><\/div><div id=\"wpforms-7160-field_4-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_4\">Email Address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-7160-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\" We\u2019ll use this to send your warranty status and next steps.\" spellcheck=\"false\" aria-errormessage=\"wpforms-7160-field_4-error\" required><\/div><div id=\"wpforms-7160-field_5-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_5\">Phone Number  <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-7160-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" placeholder=\"In case we need to contact you for clarification or shipping confirmation.\" step=\"any\" aria-errormessage=\"wpforms-7160-field_5-error\" required><\/div><div id=\"wpforms-7160-field_6-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"6\"><h3 id=\"wpforms-7160-field_6\" aria-errormessage=\"wpforms-7160-field_6-error\">Order &amp; Registration Details<\/h3><\/div><div id=\"wpforms-7160-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_7\">Order Number or Invoice Number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-7160-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" placeholder=\" You can find this on your receipt or shipping confirmation email.\" aria-errormessage=\"wpforms-7160-field_7-error\" required><\/div><div id=\"wpforms-7160-field_8-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_8\">Purchase Date <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-7160-field_8\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-required wpforms-field-large\" data-date-format=\"m\/d\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][8][date]\" placeholder=\" Select the date you placed your order.\" aria-errormessage=\"wpforms-7160-field_8-error\" required><a title=\"Clear Date\" data-clear class=\"wpforms-datepicker-clear\" style=\"display:none;\"><\/a><\/div><\/div><div id=\"wpforms-7160-field_9-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-trigger wpforms-field-select-style-classic\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_9\">Where did you purchase this machine? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-7160-field_9\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][9]\" required=\"required\"><option value=\"ThrillTek Website\" >ThrillTek Website<\/option><option value=\"Authorized Distributor\" >Authorized Distributor<\/option><option value=\"Trade Show \/ Event\" >Trade Show \/ Event<\/option><option value=\"Other (please specify):\" >Other (please specify):<\/option><\/select><\/div><div id=\"wpforms-7160-field_10-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"10\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_10\">Other (please specify): <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-7160-field_10\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][10]\" placeholder=\"Other (please specify)\" aria-errormessage=\"wpforms-7160-field_10-error\" required><\/div><div id=\"wpforms-7160-field_11-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-modern\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_11\">Did you register your product with ThrillTek after purchase? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-7160-field_11\" class=\"wpforms-field-large wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-large\" data-search-enabled=\"\" name=\"wpforms[fields][11]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'> Registering your product helps us locate your warranty faster.<\/option><option value=\"Yes \u2013 I registered online\" >Yes \u2013 I registered online<\/option><option value=\"No \u2013 I did not register\" >No \u2013 I did not register<\/option><option value=\"Not sure\" >Not sure<\/option><\/select><\/div><div id=\"wpforms-7160-field_12-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_12\">Upload Proof of Purchase <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><div\n\t\tclass=\"wpforms-uploader\"\n\t\tdata-field-id=\"12\"\n\t\tdata-form-id=\"7160\"\n\t\tdata-input-name=\"wpforms_7160_12\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heif,heics,heifs,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,x-wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages,svg,json\"\n\t\tdata-max-size=\"2147483648\"\n\t\tdata-max-file-number=\"20\"\n\t\tdata-post-max-size=\"2147483648\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg viewBox=\"0 0 1024 1024\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg>\n\t\t<span class=\"modern-title\">Click or drag files to this area to upload.<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">You can upload up to 20 files.<\/span>\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-7160-field_12\"\n\t\tname=\"wpforms_7160_12\" required\t\tvalue=\"\">\n<div id=\"wpforms-7160-field_12-description\" class=\"wpforms-field-description\"> Please upload your receipt, invoice, or shipping confirmation.\nAccepts .pdf, .jpg, .png<\/div><\/div><div id=\"wpforms-7160-field_13-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"13\"><h3 id=\"wpforms-7160-field_13\" aria-errormessage=\"wpforms-7160-field_13-error\">Machine Information<\/h3><\/div><div id=\"wpforms-7160-field_14-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_14\">Machine Name or Product Title <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-7160-field_14\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][14]\" aria-errormessage=\"wpforms-7160-field_14-error\" required><\/div><div id=\"wpforms-7160-field_15-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_15\">Model Number (If available)<\/label><input type=\"text\" id=\"wpforms-7160-field_15\" class=\"wpforms-field-large\" name=\"wpforms[fields][15]\" aria-errormessage=\"wpforms-7160-field_15-error\" ><\/div><div id=\"wpforms-7160-field_16-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_16\">Serial Number (Found on back panel or power label \u2014 Optional)<\/label><input type=\"text\" id=\"wpforms-7160-field_16\" class=\"wpforms-field-large\" name=\"wpforms[fields][16]\" aria-errormessage=\"wpforms-7160-field_16-error\" ><\/div><div id=\"wpforms-7160-field_17-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_17\">Machine Installation or Delivery Date (Optional)<\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-7160-field_17\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-large\" data-date-format=\"m\/d\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][17][date]\" aria-errormessage=\"wpforms-7160-field_17-error\" ><a title=\"Clear Date\" data-clear class=\"wpforms-datepicker-clear\" style=\"display:none;\"><\/a><\/div><\/div><div id=\"wpforms-7160-field_18-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"18\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_18\">Current Machine Location <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-7160-field_18\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][18]\" placeholder=\" Enter the physical address where the machine is currently in use.\" aria-errormessage=\"wpforms-7160-field_18-error\" required><\/div><div id=\"wpforms-7160-field_19-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"19\"><h3 id=\"wpforms-7160-field_19\" aria-errormessage=\"wpforms-7160-field_19-error\">Problem Details<\/h3><\/div><div id=\"wpforms-7160-field_20-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"20\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_20\">Describe the issue in detail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-7160-field_20\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][20]\" placeholder=\" Explain what\u2019s not working, how long it&#039;s been happening, and what you&#039;ve already tried.\" aria-errormessage=\"wpforms-7160-field_20-error\" required><\/textarea><\/div><div id=\"wpforms-7160-field_22-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"22\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_22\">When did this issue first occur? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-7160-field_22\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-required wpforms-field-large\" data-date-format=\"m\/d\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][22][date]\" aria-errormessage=\"wpforms-7160-field_22-error\" required><a title=\"Clear Date\" data-clear class=\"wpforms-datepicker-clear\" style=\"display:none;\"><\/a><\/div><\/div><div id=\"wpforms-7160-field_23-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"23\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_23\">Was the machine working properly when first delivered? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-7160-field_23\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][23]\" required=\"required\"><option value=\"Yes\" >Yes<\/option><option value=\"No\" >No<\/option><option value=\"Not Sure\" >Not Sure<\/option><\/select><\/div><div id=\"wpforms-7160-field_24-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"24\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_24\">Do you believe this issue was caused by user damage, improper use, or external factors?  <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-7160-field_24\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][24]\" required=\"required\"><option value=\"No \u2013 the issue happened under normal use\" >No \u2013 the issue happened under normal use<\/option><option value=\"Yes \u2013 damage may have been caused by accident, power surge, etc\" >Yes \u2013 damage may have been caused by accident, power surge, etc<\/option><option value=\"Not Sure\" >Not Sure<\/option><\/select><\/div><div id=\"wpforms-7160-field_25-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"25\"><h3 id=\"wpforms-7160-field_25\" aria-errormessage=\"wpforms-7160-field_25-error\">Supporting Media (100% REQUIRED)<\/h3><\/div><div id=\"wpforms-7160-field_26-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"26\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_26\">Upload Photos or Video <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><div\n\t\tclass=\"wpforms-uploader\"\n\t\tdata-field-id=\"26\"\n\t\tdata-form-id=\"7160\"\n\t\tdata-input-name=\"wpforms_7160_26\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heif,heics,heifs,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,x-wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages,svg,json\"\n\t\tdata-max-size=\"2147483648\"\n\t\tdata-max-file-number=\"10\"\n\t\tdata-post-max-size=\"2147483648\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg viewBox=\"0 0 1024 1024\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg>\n\t\t<span class=\"modern-title\">Click or drag files to this area to upload.<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">You can upload up to 10 files.<\/span>\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-7160-field_26\"\n\t\tname=\"wpforms_7160_26\" required\t\tvalue=\"\">\n<div id=\"wpforms-7160-field_26-description\" class=\"wpforms-field-description\">Please include clear photos of the damaged part, full machine, and any error codes or messages displayed. Video is also helpful if possible.Accepts .jpg, .png, .mp4 \u2014 Up to 5 files<\/div><\/div><div id=\"wpforms-7160-field_27-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"27\"><h3 id=\"wpforms-7160-field_27\" aria-errormessage=\"wpforms-7160-field_27-error\">Additional Notes<\/h3><\/div><div id=\"wpforms-7160-field_28-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"28\"><label class=\"wpforms-field-label\" for=\"wpforms-7160-field_28\">Anything else we should know?<\/label><textarea id=\"wpforms-7160-field_28\" class=\"wpforms-field-medium\" name=\"wpforms[fields][28]\" placeholder=\"Include special instructions for delivery, technician access, or recent repairs.\" aria-errormessage=\"wpforms-7160-field_28-error\" ><\/textarea><\/div><div id=\"wpforms-7160-field_29-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"29\"><h3 id=\"wpforms-7160-field_29\" aria-errormessage=\"wpforms-7160-field_29-error\" aria-describedby=\"wpforms-7160-field_29-description\">Important Warranty Disclaimers<\/h3><div id=\"wpforms-7160-field_29-description\" class=\"wpforms-field-description\">ThrillTek covers parts that fail due to manufacturer defect or malfunction under normal use.\n We do not cover parts broken due to accidental damage, user error, or improper installation.\n This form must be completed in full to evaluate warranty eligibility.\n<\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"7160\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages\/7302\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-7160\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit Warranty Request\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit Warranty Request<\/button><img decoding=\"async\" src=\"https:\/\/thrilltekusa.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Submit Warranty Request Product Registration Required Registering your product is mandatory to activate your warranty, receive technical support, and verify product ownership. Unregistered products will not be eligible for warranty claims, service requests, or replacement parts. Registration also allows us &hellip; <a href=\"https:\/\/thrilltekusa.com\/index.php\/submit-warranty-request\/\">Readmore<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7302","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages\/7302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/comments?post=7302"}],"version-history":[{"count":10,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages\/7302\/revisions"}],"predecessor-version":[{"id":8018,"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/pages\/7302\/revisions\/8018"}],"wp:attachment":[{"href":"https:\/\/thrilltekusa.com\/index.php\/wp-json\/wp\/v2\/media?parent=7302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}