Redelivery or Missed Delivery Request

Missed Delivery? 

Request a Redelivery

If your scheduled delivery was missed or could not be completed due to circumstances at the delivery location, you can request a redelivery using the form below.

This form allows us to:

  • Reschedule your delivery date and time
  • Confirm updated delivery instructions or contact info
  • Ensure you’re notified of any additional delivery fees (additional fees apply) 

When to Use This Form

  • You weren’t available to receive the delivery
  • The carrier attempted delivery but access was restricted
  • Your freight shipment was turned away or redirected
  • You’d like to arrange delivery at a different time or address

Redelivery or Missed Delivery Form

What Happens After You Submit

  • Confirmation Email
    You’ll receive an email confirmation once your request is submitted.
  • Our Team Will Contact You
    We’ll follow up within 1–2 business days to confirm the rescheduled delivery window and clarify any fees or access instructions.
  • Redelivery Is Scheduled
    Once confirmed, your new delivery will be scheduled with the carrier and you’ll receive tracking or confirmation details.